You can masquerade as a User to see the website through their eyes. This can be very useful when providing your Users with support.

You cannot masquerade as users that are Blocked, or as other Administrators



If you know the Username of the User Account


  1. To Masquerade as a User, go to Dashboard

  2. Enter the Username of the account in the Masquerade box and click Go




If you do not know the Username of the User Account


  1. To Masquerade as a User, go to People 

  2. Enter all or part of the User’s first and/or family name into the search boxes and click Apply

  3. Click on the username of the User account you wish to masquerade as

  4. Click the Masquerade as… link
    User_-_test_-_masquerade_as.png

Switching back from masquerading to your Admin account


  1. From anywhere on a User page,click My Account at the top right hand corner

  2. At any time you can Switch back on the left